FAQ
We know you've got questions!
The Lutefish Stream works for all instruments by connecting ¼ inch instrument cables, dynamic microphones, or audio mixers.
Unlike other collaboration tools, Lutefish uses a unique physical hardware solution to cut out computer processing lag that can drag you down.
The Lutefish Stream is connected directly to your home router via an Ethernet Cable to provide dedicated audio processing with the lowest possible latency. It does not rely on a laptop or desktop computer for audio transmission.
Unlike other products on the market, our system does not use the same open-source methods that other platforms utilize and instead is purpose built using the latest technology and that reason only works with other Lutefish devices.
This makes Lutefish Stream easier to use, and provides a space for musicians to come together online and meet new players in their area.
Tech Specs:
- 48k audio streaming
- Record and download sessions
- Dual audio inputs, XLR/1/4" combo with line/ instrument toggle
- Headphone volume control
- Intuitive, web-based controls allows users to log-in from any tablet, laptop, or desktop
What are the system requirements?
- Lutefish Stream device
- Monthly subscription ($12.99 Standard or $19.99 Premium)
- Cable or fiber internet connection
- Test for compatibility
- High-speed cable or fiber internet
- Direct ethernet connection to your home router
- Wired headphones
The Lutefish Stream works with most internet and computer setups. Our streaming portal is web-based, so there's no software to download. This also allows Ipads and other tablet devices to be used.
Because location and infrastructure can vary, we suggest taking a quick compatibility test here. If it passes, you're good to go!
How We Achieve Undetectable Low-Latency:
We cut down audio delay for remote music sessions by directly connecting audio sources, networks, and outputs, making sound travel incredibly fast up to 30ms or less—like you're just 30 feet apart on a big stage or rehearsing in your garage!
Distance
For the best experience, we recommend limiting sessions to players that are within 500 miles of each other. Keeping all session members within a 500-mile radius allows for rhythmically tight sessions that feel like a live jam. However, it’s important to note that individual experiences may vary due to differences in internet infrastructure, among other factors.
Why 500 Feet?
500 miles is an approximation. It really all depends on the internet infrastructure in your area. 500 miles is about when the transmission time goes beyond our target of under 35 milliseconds. When you jam beyond 500 miles, data travels further through cables, you can experience signal degradation, leading to slower speeds due to processing hubs and other technological barriers that are out of our control. This is why you can experience frozen virtual calls and long delays on other platforms.
Cable or Fiber Internet
We recommend using either fiber or cable internet for the lowest possible latency. Each is capable of low latency, adding the least possible delay to your audio signal. These internet types also provide low latency jitter, making for a smoother experience.
It takes a good cable or fiber internet connection for everyone jamming but believe it or not, the physics work out to get to under 35 milliseconds allowing you to jam in time! 35 milliseconds is the same time it takes for sound to travel 35 feet so it's like you're on the same stage but on opposite sides.
Wired Headphones
While wireless Bluetooth headphones are convenient, they introduce additional latency, so we recommend using wired headphones to keep your sessions snappy and responsive. Psst… the audio quality is better, too!
Looking for more information?
Head over to our SUPPORT PAGE for more information 🤘